Shipping Policy

We ship Harvest Chocolate throughout the United States. At this time, we do not ship to PO boxes, APO/FPO addresses, Canada, or international destinations.

Processing & Shipping

Orders are typically processed within 1–2 business days.

We primarily ship with UPS, with USPS used occasionally depending on the destination. We choose the carrier and shipping method that we believe will get your chocolate to you safely and efficiently.

Shipping costs are calculated at checkout based on the destination. From time to time, we may also offer free shipping promotions.

Warm Weather Shipping

Chocolate and summer heat are not exactly best friends, so we adjust our shipping process when temperatures rise.

During cooler weather, orders generally ship using standard priority service. During warm weather, we use 2-day shipping along with insulated packaging and ice packs to help protect your chocolate in transit. The cost of this additional warm-weather packaging and faster shipping is included in the shipping rate shown at checkout.

During warm weather, we generally ship orders Monday through Wednesday. Orders placed later in the week may be held until Monday so your chocolate does not spend the weekend sitting in a carrier warehouse.

Delivery Times

Carrier transit times are estimates and are not guaranteed by Harvest Chocolate. Weather, holidays, carrier delays, and other circumstances outside our control can affect delivery.

If you are ordering chocolate for a specific date, holiday, or gift, we recommend ordering early.

Lost, Damaged, or Missing Packages

If your package is lost, damaged in transit, or marked as delivered but you cannot locate it, please contact the shipping carrier first. They will often have the most current tracking and delivery information.

If the carrier is unable to resolve the issue, please contact Harvest Chocolate. We will work with you to make it right and, when appropriate, replace the order and handle the insurance claim with the carrier.

Issues involving heat damage or melting are reviewed on a case-by-case basis.

Shipping Addresses

Customers are responsible for entering and reviewing the correct shipping address when placing an order.

If an order cannot be delivered or is returned because an incorrect or incomplete address was provided, additional shipping charges may be required to resend the order.

If you notice an address error before your order has shipped, please contact us as soon as possible and we will do our best to update it.

Questions?

If you have a question about an order or shipment, please contact Harvest Chocolate and we’ll be happy to help.